Effective Date: January 1, 2025
These Terms and Conditions ("Terms") govern your access to and use of the services provided by Candyland Casino. By creating an account, accessing the website, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
In these Terms, unless the context otherwise requires: "Company," "we," "us," or "our" refers to Candyland Casino and its operators; "User," "you," or "your" refers to any individual or entity accessing or using our services; "Account" means the registered user account created to access Candyland Casino services; "Services" refers to all gaming, entertainment, and related services provided through the Candyland Casino platform; "Website" means the online platform accessible at the Candyland Casino domain and any associated mobile applications.
You must be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater, to register an account with Candyland Casino. We reserve the right to request proof of age at any time. Accounts found to be held by underage individuals will be immediately suspended, and any funds will be forfeited.
Our services are available to residents of Australia and other jurisdictions where online gaming is legally permitted. You are responsible for ensuring that your use of our services complies with all applicable local, state, and federal laws. We reserve the right to restrict access from certain jurisdictions at our sole discretion.
To access certain features, including the Candyland Casino login portal, you must create an account by providing accurate, current, and complete information. You may only register one account per person. Multiple accounts created by the same individual will result in suspension of all accounts and forfeiture of funds and bonuses, including any Candyland Casino no deposit bonus offers.
You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be deemed to have been authorized by you. You must notify us immediately of any unauthorized use of your account or security breach.
We reserve the right to verify your identity, age, and source of funds at any time. You agree to provide all requested documentation, including but not limited to government-issued identification, proof of address, and payment method verification, within a reasonable timeframe. Failure to provide requested documentation may result in account suspension and withdrawal restrictions.
We accept various payment methods as displayed on our website. All deposits are subject to minimum and maximum limits, which may vary depending on the payment method selected. You must only use payment methods registered in your own name.
All transactions are processed in Australian Dollars (AUD) unless otherwise specified. Currency conversion fees may apply if you deposit funds in a currency other than AUD. Such fees are determined by your payment provider.
You may not use third-party payment methods or deposit funds on behalf of another person. Any deposits made using unauthorized payment methods will be reversed, and your account may be suspended.
Withdrawal requests are subject to verification and processing times, which vary depending on the payment method selected. We reserve the right to request additional documentation before processing any withdrawal. All withdrawals must meet minimum withdrawal requirements as specified on our website.
Daily, weekly, and monthly withdrawal limits apply to all accounts. Limits may vary based on your account status and verification level. Higher limits may be available to VIP members at our discretion.
We do not charge fees for withdrawals, though your payment provider may impose their own fees. Any such fees are beyond our control and are the sole responsibility of the user.
All bonuses and promotional offers, including any Candyland Casino $400 no deposit bonus or other Candyland no deposit bonus offers, are subject to specific terms and conditions. These include wagering requirements, game restrictions, maximum bet limits, and expiration dates. Bonus terms are provided at the time of the offer and must be reviewed before acceptance.
Unless otherwise stated, all bonuses are subject to wagering requirements. These requirements specify the number of times bonus funds must be wagered before they can be withdrawn. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of bonus funds and any associated winnings.
We reserve the right to cancel bonuses and void associated winnings if we suspect bonus abuse, including but not limited to creating multiple accounts, irregular betting patterns, or any other form of fraudulent activity. Decisions regarding bonus abuse are final and at our sole discretion.
We reserve the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Current bonus terms will always be available on our website and take precedence over any previously published terms.
All games provided by Candyland Casino use certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. Game results are determined entirely by chance and cannot be predicted or manipulated.
In the event of a game malfunction, all affected bets and payouts will be void. We will make reasonable efforts to rectify the malfunction and restore affected accounts to their pre-malfunction state. Our decision regarding game malfunctions is final.
Minimum and maximum betting limits apply to all games and may vary depending on the game type. We reserve the right to adjust betting limits at any time without prior notice. Bets placed outside of established limits may be void.
We reserve the right to investigate and void bets if we detect irregular play patterns, including but not limited to strategic betting, abuse of game features, or collusion with other players. Accounts found to be engaging in irregular play may be suspended or terminated.
We are committed to promoting responsible gaming. You may request self-exclusion from our services for a specified period ranging from 24 hours to permanent exclusion. During self-exclusion, you will be unable to access your account or create new accounts.
You may set daily, weekly, or monthly deposit limits on your account at any time. Limit increases are subject to a cooling-off period, while limit decreases take effect immediately.
If you believe you have a gambling problem, we encourage you to seek help from professional organizations. Links to support resources are available on our website and include organizations such as Gambling Help Online and Gamblers Anonymous Australia.
The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:
We reserve the right to suspend your account at any time if we suspect a breach of these Terms, fraudulent activity, or for any other reason we deem necessary to protect our business interests or other users. During suspension, you will be unable to access your account or withdraw funds pending investigation.
We may terminate your account immediately if we determine that you have breached these Terms or engaged in prohibited activities. Upon termination, any remaining account balance may be forfeited, and you will be prohibited from creating new accounts.
You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you following verification, provided there are no outstanding wagering requirements or pending investigations.
All content on the Candyland Casino website, including but not limited to text, graphics, logos, software, and game designs, is the property of Candyland Casino or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
We are committed to protecting your privacy and personal information. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
While we strive to maintain continuous service availability, we do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to suspend or discontinue any aspect of our services at any time without prior notice.
To the maximum extent permitted by law, Candyland Casino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability to you for any claim arising from these Terms shall not exceed the amount of funds in your account at the time of the claim.
Our services are provided "as is" without any warranties of any kind, either express or implied. We do not warrant that our services will meet your requirements or that they will be suitable for any particular purpose.
If you have a complaint or dispute, you must first contact our customer support team. We will make reasonable efforts to resolve your complaint within a reasonable timeframe. All complaints should be submitted in writing with supporting documentation.
If your complaint cannot be resolved through our internal process, you may escalate the matter to the relevant licensing authority or dispute resolution service as specified on our website.
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly to stay informed of any updates.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
These Terms, together with our Privacy Policy and any specific bonus terms, constitute the entire agreement between you and Candyland Casino regarding your use of our services. These Terms supersede all prior agreements, understandings, and representations.
If you have any questions regarding these Terms and Conditions, please contact our customer support team through the Candyland Casino login portal or via the contact methods provided on our website. We are available 24/7 to assist with any inquiries.
By creating an account and using Candyland Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
